Accenture and SAP aims to accelerate customer engagement platform for utilities Updated On Thu, Nov 24th, 2016 by Saurenergy Accenture has announced plans with SAP to accelerate the development of solutions, based on a digital customer engagement platform, for utility companies to engage with customers through virtually any channel, improving customer operations efficiency. Alongside simplified customer service and operations, the customer engagement platform will help enable utilities to offer customers non-commodity products and services, […] Read more
