Deputy Manager- Primary Technical Support Updated On Mon, Nov 7th, 2022 by Saurenergy Key Responsibilities:- Responsible for providing technical support in pre-sales (product selection, application information) and post-sales (product installation, technical characteristics, technical complaints) to customers on all available channels (ex: phone, email, chat, web) and prioritizing customer’s support needs. Resolve technical requests from customer for product and solutions effectively within fixed timeframe. Understand, evaluate, and reproduce received […] Read more