Assistant Manager – Learning & Development Updated On Wed, Jul 14th, 2021 by Saurenergy Create and execute learning strategies and programs Evaluate individual and organizational development needs Design and deliver e-learning courses, workshops and other trainings Help managers develop their team members through career pathing Identify the training needs of the agents. Auditing and monitoring of calls, analysing them on specific parameters, feedback. Provide training on Grammar, Soft Skills […] Read more