Lord’s Automative Partners with GarageWorks in Electric Vehicle Service Space

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Lord’s Automative Pvt. Ltd., a subsidiary of Lord’s Mark Industries that delves in electric 2W and 3W, has announced its partnership with GarageWorks, a  firm that looks into doorstep two-wheeler and three-wheelers after-sales services, to provide after-sales doorstep support to the customers for all EV service requirements.

The strategic alliance builds on Lords Automative’s electric vehicles, while GarageWorks’ expertise ensures complete doorstep support for electric vehicle owners throughout their journey.

Since its inception in 2017, GarageWorks has delivered over 200,000 services.

Dr. Veer Singh, CEO of Lords Automative Pvt. Ltd., expressed his profound enthusiasm about the partnership, stating, “We are delighted to join hands with GarageWorks to revolutionise the electric vehicle service market in India. Together, our shared aspiration is deeply tied to sustainability, innovation, and our unwavering belief in the potential of electric mobility to transform the automotive sector. With our commitment to producing top-quality electric vehicles and GarageWorks’ expertise in after-sales support, we aim to drive the journey towards a greener and more sustainable future for India’s electric vehicle industry.”

The recent National Informatics Centre (NIC) report highlights monthly sales of approximately 50,000 electric two-wheelers in key urban centers, underscoring the shift towards sustainability driven by escalating fuel costs. Demand for after-sales service for electric two-wheelers is set to grow at a rapid pace. This growing need for maintenance services for such vehicles creates a unique challenge as India’s two-wheeler after-sales servicing is handled primarily by the unorganized sector. It is estimated that only 20% of two-wheelers were serviced at OEM workshops after the warranty period in FY’22.

GarageWorks had already set up training modules for its mechanics to understand electric bikes back in 2022. “Our strategic partnership with Lord’s Automotive Pvt. Ltd. signifies a pivotal moment in the two-wheeler and three-wheeler EV industry. As EVs surge in popularity, the seamless integration of top-tier vehicles and doorstep services redefines the ownership experience. This collaboration will empower EV manufacturers to focus on production and sales, while we converge with our unparalleled services with the help of our mechanics who are trained to repair electric vehicles,” emphasizes, Ravishankar Krishnamurthy, Co-founder and Head EV of GarageWorks.

 “Apart from safety and range, after-sales support is one of the top three concerns for any user willing to switch to EV. This partnership aims to address customer concerns through a hassle-free doorstep experience,” he added

 Currently operational in 10 cities in India viz. Mumbai, Pune, Nagpur, Bengaluru, Hyderabad, Surat, Ahmedabad, Indore, Jaipur, and Lucknow, GarageWorks plans to expand its footprint to all major cities across India within the next few months, making its exceptional services accessible to a wider audience.