BrightSource Energy Switches from Oracle to Rimini Street for Support of Four Oracle Product Lines

Rimini Street, Inc., the leading global provider of independent enterprise software support services for SAP SE’s Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail, Oracle Agile PLM and Oracle ATG Web Commerce software, today announced that BrightSource Energy, a global company that designs, develops and deploys solar thermal technology to produce high-value electricity and steam for power, petroleum, and industrial-process markets worldwide, has switched to Rimini Street for support of its Oracle EBS, Database, Fusion Middleware and Agile PLM products. The savings from the switch to Rimini Street has enabled BrightSource Energy to fund a new hybrid IT landscape.

“We initially engaged with Rimini Street in Israel for support of our Oracle EBS and technology products. The Company delivered beyond their promise on a premium, hyper-responsive support service, and provided us with a local primary support engineer (PSE),” said Shimi Ben Baruch, global vice president, information officer of BrightSource Energy. “With this exceptional level of service, we quickly added Rimini Street support for our Oracle Agile PLM application, providing us with operational efficiencies including complex customization support and substantial cost reductions. Our collaboration with Rimini Street has enabled us to improve our business efficiencies and re-allocate our dollars to digital transformation initiatives that help our business grow and compete.”

Driving Digital Transformation from Maintenance Savings

With the savings realized from making the switch from vendor support to Rimini Street, BrightSource Energy was able to fund an innovative hybrid IT landscape that included replacing an HR solution and transitioning to a private cloud to best serve the needs of the workforce, allowing access to HR applications and data downloads from anywhere in the world. This new model also enabled BrightSource Energy’s employees to be more efficient across all their IT operations, including infrastructure and support.

“Israel is a hotbed for new innovation but many CIOs are struggling to find budget dollars to invest in big data, cloud, IoT and other disruptive technologies to help their organizations drive greater growth,” says Jack Oster, general manager, Rimini Street Israel and Eastern Europe. “With Rimini Street, companies in Israel and around the world are able to cut their SAP and Oracle software maintenance by 90% in total support costs to fund digital transformation. Today, more than 75 global companies with operations in Israel and Eastern Europe, including five of the Maof-25 Index companies, have signed agreements with Rimini Street to provide support services for their enterprise systems.”

Rimini Street is the leading independent provider of enterprise software support services, saving organizations up to 90% on their total maintenance costs. The Company provides its clients with a wide range of premium support services, including support for interoperability, security advisory services; performance tuning; a named local PSE with an average of 15 years’ experience; and 24/7/365 support coverage with guaranteed 15-minute or less response times for Priority 1 critical cases. Rimini Street also guarantees clients can remain on their current software release without any required upgrades for a minimum of 15 years, and provides ongoing tax, legal and regulatory updates around the world at no additional cost.

Source : Businesswire