Team Lead- Global Inspire (India, ME,APAC)

Ramboll

  • Gurgaon, Haryana
Team Lead- Global Inspire (India, ME,APAC)
Job Posted : Sep 5th, 2024

Job Description

Responsibilities:-

  • Create a continuous improvement culture, proactively identifying processes for improvement and driving change responding to business requirements.
  • As a manager you are responsible for the performance of your staff and ensuring the quality delivery of tasks as per country policies and procedures.
  • Ensure compliance with Data Privacy and Protection Guidelines.
  • Ensure timely inclusion of employees in insurance policies- medical, group accident and travel.
  • Monitor internal HR systems and databases.
  • Prepare and maintain MIS Report monthly.
  • Handle escalation queries from employees & HR Colleagues and respond within timelines.
  • General HR Operation support (Workday transactions, ServiceNow, Mailbox & HR Data Management) for the countries transitioned to Ramboll HR Service centre.
  • Knowledge of the Global HR Operations (Multi country Experience) and providing services to various countries in a shared Service environment.
  • Well versed with general HR processes in Workday – Hire, Employment Contracts, Onboarding, employee changes, Transfer, promotions, and Separations etc.
  • Manage the team of Global HR Coordinators and delivery of onboarding process (Induction orientation, collecting support documents) for various Ramboll Locations.
  • Collaborating with other support teams managers (Recruitment, IT, Admin, Finance) to set up relevant processes.
  • Identify improvements on the workflow/processes and collaborate with team to implement necessary changes.
  • Acting as single point of contact for Country / Regional HR Operations team and HR tech teams in HRSD.
  • Lead or participate in relevant HR Operations projects across Ramboll globally where HR Operations is supported through Workday.
  • Coordinating deployment activities with HR Operations area. Ensuring that all parts of scope are covered while transitioning the activities to HR Service Center.
  • Ensure full documentation, Procedure and process flows according to the scope & plan for all the HR operation Processes.
  • Validating & Taking Sign off on SOP documentation with HR Ops leadership team and respective HRD’s.
  • Create and maintain quick guides, step by step guides and other training material for RSC HR team.
  • Leading weekly/ Monthly update calls with Countries, Stake holders and HR Service Center Team.
  • People/ Team management – Should have experience in managing team or direct reports who administer the day-to-day HR Operation support and Transition of new HR Initiatives to RSC HR. Smart Goal setting, performance reviews, effective feedback and support employees with IDP.
  • Ensure proper Task allocation, resource utilization and driving the performance measures.
  • Ensures there is a positive internal and external working relationship within team and with external customers by frequently communicating and soliciting feedback with both parties and by measuring customer satisfaction.
  • Provide Operational dashboard to ensure effective management of HR Operations across all locations and countries.

We are looking for self-motivated team members who meet the following requirements:

  • You hold a master’s degree in HR or similar from a recognized university.
  • You should have 10+ years of experience in HR preferably in Global HR Operations.
  • You possess good skills in regional Stakeholder Management.
  • Strong organizational skills and the ability to maintain detailed records.
  • You should be confident in designing dashboards, scorecards & KPI Reports
  • As a person you are trustworthy, and approachable with a high level of integrity and the ability to act at all levels in the organization.
  • Your working style can be described as proactive, professional, and enthusiastic with a clear focus on what is achievable and how to create value and success from a client perspective.
  • You demonstrate overview and a global mindset and perform collaboration effectively and efficiently taking a problem-solving approach.
  • Your communication skills are at a high proficiency level as well as your language skills
  • Fluency in English (written and oral) is a requirement.
  • You are a skilled user of MS Office, particularly Excel, and preferably you are used to driving processes in the HR system (Workday)
  • Should be confident enough of into interact with senior people in the organization and put across the point of view.
  • Ability to work effectively under tight deadlines and ad-hoc requests of leadership.

Location:-

  • Gurgaon, Haryana.

Company Overview:-

Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

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