Senior Service Engineer-Field Service

Responsibilities:-

• Perform overhauls and repairs on 4-stroke medium-speed engines.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work, in conjunction with the Field Service Superintendent.
• Create the Service Work Reports.
• On smaller to medium-sized projects, you will provide technical guidance to both Service Engineers and Customers on how to properly use products or systems under their care and respond appropriately to customer inquiries or complaints by providing clear explanations, reassurance, or resolution options as needed.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
• Follow-up and report on the status of work orders to customers and/or internal stakeholders.
• Continuously seek solutions according to best practices.
• A safety-first mindset.
• A passion for developing your 4-Stroke knowledge to the next level.
• Perform Field Service activities such as overhauls and repairs on 4-stroke diesel engines installed for Land & Marine application.
• Interact professionally with customers during the work execution

Qualification And Experience:-

• Diploma /BE- Mechanical with minimum 5 years of experience.
• Experience in repair & maintenance of 4-stroke engines.
• Handson experience of working on Marine installations.
• Willingness to travel extensively throughout the year.
• Very good communication skills.
• Cost awareness & effectiveness.
• Problem solving & decision-making skills.
• Quality, health, safety & environment awareness.
• Reporting & analysing skills.
• Teamwork skills.
• MS Office.

Location:-

• Mumbai, Maharashtra.

Company Overview:-

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more: www.wartsila.com.