Sales Ops Staff

• Lead the Sale Operations for ANZP, India, Philippines, Thailand, and emerging market customers
• Responsible for order creation, order fulfilment, and channel inventory management
• Solve customer escalations and issues with new order requests and existing backlog
• Customer centric focus. Responsible for NPS and actions to drive better customer experience
• Drive a process-centric execution focused on aligning demand with supply
• Lead with Operational Excellence mindset striving to delight the customers with continuous improvements
• Provide world class order management to our customers and maintain a high-quality sale support environment
• Analyze customer Sell through, Channel Inventory data and present to management weekly
• Support our customers and Enphase Sales with weekly account reviews and solve customer issues before they become critical escalations.
• Provide detailed quantitative analysis in support of identifying sales opportunities to drive Enphase’s opportunity/funnel management
• Manage customer backlog through product transitions and new product launches, and manage on-hand inventory actively based on plan of record
• Communicating and collaborating cross-functionally throughout the entire company, including sales, finance, supply planning, pricing, and PLM teams
• Work alongside brilliant, motivated, collaborative employees

Qualification and Experience:-

• Bachelor’s Degree required, and Master preferred with knowledge of sales operations, demand planning, forecasting, and supply chain, preferably in complex Solar or High-Tech industry multi-tiered channel environment
• 8+ years of experience managing global customers and internal stakeholders.
• Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives
• Very process-focused with excellent analytical and problem-solving skills and sound business judgment – comfortable with data-driven insight-seeking and decision-making
• Organized with strong work ethic, attention to details, and excellent communication skills
• Adept at balancing intense short-term pressures with overall long-term goals
• Advanced skills with Excel and data manipulation
• Should have hands on in Oracle/SAP ERP, CRM, BI systems like Tableau/PowerBI/Encorta
• Very process oriented and aware with a bias toward accuracy and precision
• Focused and driven to meet deadlines for regularly scheduled activities
• Demonstrate flexibility and responsiveness to requests from internal and external customers.

Location:-

• Bangalore, India.

Company Overview:-

Enphase Energy, a global energy technology company, delivers smart, easy-to-use solutions that connect solar generation, storage and management on one intelligent platform. The Company revolutionized solar with its microinverter technology and produces a fully-integrated solar plus storage solution. Enphase has shipped more than 20 million microinverters, and over 895,000 Enphase systems have been deployed in more than 125 countries.

Our vision is to make solar simple and energy smart so everyone is empowered to create a zero-energy footprint for themselves, their home and their business. Our mission is to build the world’s finest networked energy system and revolutionize power generation on a global scale one solar panel, one kilowatt hour, at a time.