Programme Associate – G6

Duties and Responsibilities:-

• Support the implementation and management of the Programme
  • Provide dedicated programme, research, and administrative support to programme teams; prepare and/or consolidate comprehensive reports,documentation, correspondence, briefing notes, etc.;
  • Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
  • Actively seek and use feedback to improve internal business processes and procedures.
  • Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies.
  • Coordinate meetings/workshops, training and capacity building events.
  • Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
  • Support the unit in preparing tender documents, managing vendor contracts and facilitating payments.
  • Within the assigned area of responsibility, draft letters/ correspondences, audit replies, etc
• Provide technical assistance to programme partners
  • Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
  • Provide a full range of complex business and programme support services to staff to contribute to the effective functioning of business operations.
• Support monitoring and reporting of the Programme
  • Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
  • Monitor programme audit recommendations and ensure follow-up actions are taken
• Knowledge building
  • Provide advice, support and/or training to junior support staff in the provision of business support services, to support their learning in providing business support.
  • Organization of trainings for the operations/projects staff on programme.
  • Synthesis of lessons learnt and best practices in programme.
  • Coordinate tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.
  • Perform other tasks as assigned, in area of work

Competencies:-
Professionalism:- Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication:- Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style, and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing:- Ability to plan and organize assignments. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Uses time efficiently. Demonstrates high degree of autonomy in the discharge of assignments

Teamwork:- Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Qualifications

Education:-

• Completion of secondary school education.
• Bachelor’s degree in Arts, Science, Commerce, Engineering, Management, Business Administration, or related field is desirable.

Experience:-

• A minimum of 6 years of progressively responsible and relevant experience in assistance in administrative or programme experience is required at the national or international level.
• Relevant experience working with administrative software applications (such as Microsoft Outlook, SharePoint, Word, Excel, and Power Point) is desirable.
• Experience in using Enterprise Resource Planning (ERP) systems (such as SAP) for administrative related tasks, specifically in travel arrangement, protocol and procurement matters is essential.

Language and IT skills:-

• The role demands substantial writing and verbal communications skills. As English is the official and working language of the Organization, excellent command of both written and spoken English is required.
• Knowledge of other languages (i.e., French, Spanish and Arabic) would be an advantage.
• Satisfactory skills in Outlook, MS Office products, and various ERP systems is highly desirable

Location:-

• Gurgaon, Haryana.

Company Overview:-

The International Solar Alliance (ISA) is an international organization headquartered in Gurgaon, National Capital Region of India. The vision and mission of the ISA is to provide a dedicated platform for cooperation among solar resource rich countries where the global community, including bilateral and multilateral organizations, corporates, industry, and other stakeholders, can make a positive contribution to assist and help achieve the common goals of increasing the use of solar energy. Thereby, help ISA Member States to meet their energy needs in a safe, convenient, affordable, equitable and sustainable manner.