Hub Quality Specialist

Business Process Quality work focuses on developing, identifying, analyzing and improving existing general business processes (i.e., back-end processes not related to manufacturing) including: Applying process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc. Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc. Planning implementing quality assurance and compliance processes. In some organizations may include supporting development of training and/or change management materials and activities to support new processes and procedures Includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment. A Specialist Professional (P4) is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower level professionals. Problems faced are difficult and often complex.

Responsibilities:-

• Performs Quality System audits and uses quality data analytics from all parts of the operation to identify risks, failures and non-conformances within the local operations, suppliers, and customer. Assists in the application of appropriate corrective and preventive action and manages solution to closure.
• Leads and executes specifically assigned projects (RCAs, problem solving, failure analysis, deployment of new initiatives, audits, etc…) related to various product lines and factories within Hub
• Responsible for data collection, KPI analytics, knowledge sharing, trainings and coaching within Hub
• Ensures implementation of effective internal controls to verify that process will meet customer and stakeholder requirements. Validates that control plans are applied and effective in mitigating known risks.
• Represents the voice of customer within local teams, Challenges the teams with customer experience feedback and input to decisions.
• Enable and coaches’ employees to evaluate risks, problems, and solutions from customer/stakeholder point of view.
• Provides quality training to local teams enabling them to define and document processes that are efficient and under control.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Qualification and Experience:-

• Bachelor’s degree in engineering.
• 12+ years’ experience in Quality/Operations in engineering industry, or 12+experience in quality/operations/engineering functions in transformer industry.
• Excellent problem-solving skills.
• Ability to effectively lead, manage, and energize cross-functional teams across multiple sites with good leadership and communication skills.
• Ability to communicate and work effectively with internal customers at all organizational levels.
• Strong analytical and systemic problem-solving skills with clear passion to develop and change self and others.
• Open to travel to various transformer factories in APMEA Hub.
• Previous experience in lean six sigma methodologies, green belt/black belt certification.
• Proficiency in both spoken & written English language is required

Location:-

• Vadodara, Gujarat.

Company Overview:-

For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions. Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of businesses. We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen