Engineering Assistant III

• Resolve queries associated with ROV and its equipment and “real time” troubleshooting using available documentation & resources.
• Prepare, revise and verify technical procedures/documentation for addressing issues/ requirements of offshore and onshore personnel.
• Verify ROV Spec Sheet data to ensure accuracy; Audit Regulatory certificates of all the Major Components; maintain and audit Asset Tracking and Export Control Data.
• Prepare a Technical database/ procedures based on inputs from Subject Matter Experts and previous data of queries/ issues resolved for future reference.
• Database Management using helpdesk and knowledge base software like Peoplesoft, Business Intelligence, Smart Sheets etc with precision.
• Prepare customized reports and dashboards for Operations, Commercial Bidding, Technical Departments and Senior management.
• Identify, Evaluate and Interpret trends for detailed analysis of data.
• Attend meetings and HLS calls for providing support to onshore and offshore operations.

NON-ESSENTIAL:-

• Assist support engineer / supervisor with onshore projects e.g. Kakinada, Stavanger etc.
• Undertake continuous improvement training program and specific projects as instructed by management.
• Assist Engineers with all technical support functions.
• Handle escalated queries from Administrators.
• Assist with any other duties as and when required.

Safety:-

• Ensure that the Safety policies and procedures are understood and adhered to so far as is reasonably practicable in order to proactively ensure a safe working environment.
• Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems.
• Proactively identify workplace hazards and suggest improvements to enhance the safety and quality of the work environment.

Other:-

• Perform the assigned tasks with due diligence and precision following the guidelines of the Integrated Management System of the company.
• Eliminate waste of whatever form, to suggest the use of more environment friendly substances and better practices and contribute to the continuous improvement of the work environment.

Qualifications:-

REQUIRED:-

• B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering (E)
• Able to work in rotational shifts 42.5 hours (weekly) (Morning, Evening, Night & Weekends) (E)
• Knowledge of MS-Office and computer fundamentals (E)

DESIRED:-

• Knowledge of Photoshop, In design or any other designing software (P)
• 0-1 year experience in Support Operations (P)

Knowledge, Skills, Abilities and Other Characteristics:-

• Excellent Verbal & Written Communication Skills in English
• Creative thinking and team work skills
• Possessing a proactive, positive, “can-do” attitude
• Gives and receives constructive feedback
• Ensures that others involved in a project or effort are kept informed about developments and plans

Location:-

• Chandigarh, India.

Company Overview:-