Engineer, Application Support

• Identify opportunities of introducing new products and coordinate with the sales team.
• Manage sampling, system building and system qualification for new product and customer qualifications.
• Coordinate with the plant for pilot batch production & handle issues if any.
• Provide field support to customers.
• Identify and support the sales team for new customer opportunities.
• Conduct technical audit of customer applications and resolve the issues identified.
• Attend customer production line & field/application quality issues.
• Visit customer facility whenever needed to understand application issues and resolve the application failure models.
• Coordinate with the respective plant for resolving the issues & communicate to the customer.
• Provide technical training to customers on HVAC fundamentals, new and existing product handling/usage, field service tips and complaint handling.

Requirements:-

• Bachelor’s degree in Mechanical/Electrical Engineering.
• Minimum 3 years’ experience in HVAC industry.
• Knowledge in Refrigeration & Air Conditioning products.
• Excellent written and verbal communication skills.
• Assertive and outgoing.
• Keen to learn new things & high adaptability to changing environment.

Location:-

• Mumbai, Maharashtra.

Company Overview:-

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centres, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.”