Job Description
Company are looking for someone who demonstrates:
- Intense collaboration
- Passionate customer focus
- Thoughtful, fast, disciplined execution
- Tenacious commitment to continuous improvement
- Relentless drive to win
Here is a glimpse of what you will do:
- Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
- Ensure knowledge pertaining to new implementations and technologies are adequately shared with the team.
- Ensure adequate monitoring and controls are in place to ensure stability of the solutions.
- Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
- Adherence to Service level agreements agreed with the Business. Ensure timely reviews with stakeholders.
- Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.
- Ensure minimum ‘MTTR (Mean time to Repair)’ while fixing problems. Follow-up with proper root cause analysis, corrective & preventive actions with an aim to increase ‘MTBF (Mean time between failures)’.
- Ensure compliance of the systems w.r.t security and SOX requirements.
- Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
- Make final decisions on administrative or operational matters and ensure operations’ effective achievement of objectives.
- Review objectives to determine success of operation, involved developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.
- Establish and assure adherence to budgets, schedules, work plans and performance requirements.
- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.
Here is some of what you will need (required):
- Minimum 1-2 years experience supporting applications on Unix environment
- Define, design, implement and support infrastructure & application solutions.
Here are a few of our preferred experiences:
- Basic knowledge in Baan Tools or any other ERP application
- Knowledge of Tivoli Jobs Scheduling Tool
Here are a few examples of what you will get for the great work you provide:
- Health Insurance
- PTO