Assistant Manager-Service & Maintenance

Responsibilities:- 

• New client acquisition and Managing service business (AMC, O&M, of HVAC, Electrical, IBMS, F&F, Plumbing etc.) for territories under HYDERBAD / COCHIN / TRIVANDRUM.
• Ensuring Retention of at least 90%+ of existing contracts on expiry.
• Scanning different sources in market for leads on O&M and AMC Business.
• Generation of enquiries for AMC / O&M of chillers, package units, ventilation, HVAC, Electrical and F&F jobs.
• Maintain regular contact with different customers to generate enquiries and job leads.
• Have relevant experience in handling O&M and AMC business of any type of electromechanical utility services like HVAC, Central Air conditioning, Packaged Air conditioning, Electrical systems, Diesel Generators, IBMS & Fire Fighting Systems in the customer service domain.
• Handling team of ________engineers.
• Sound understanding of business commercials and P&L responsibilities.
• Should be ready to take and achieve business targets in terms of numbers.

Qualifications & Skills:-

• Minimum 8-10 years of relevant Customer Service Experience.
• Should have a BE/BTech/Diploma in Mechanical or Electrical Engineering
• Should have hands on experience of handling O&M and AMC business enquiries.
• Computer literate, knowledge of MS Office, Microsoft Word, Excel, Power Point, Microsoft outlook, MST etc.
• Exposure to sales of O&M / maintenance contracts and develop a client base of multiple sites.
• Should have knowledge of statutory rules and regulation regarding minimum wages/ PF/ ESI/ Leave of Central Govt. as well as State Govt and implementing them in costing of enquiries.
• Should have knowledge on submitting tenders along with relevant documents and participation of E tenders and reverse auction of Govt /Non Govt enquiries.
• In depth knowledge on HVAC/ Electrical Service Industry or Facility management Companies in HYDERABAD/ COCHIN / TRIVANDRUM territory will be preferred

Location:-

• Hyderabad, India.

Company Overview:-

A business partnership born out of friendship and mutual respect in the 1920s between Shapoorji Mistry Sr. and Mehervan Daruvala, the latter’s company Wilson Electric Works served as an electrical contractor for Shapoorji Pallonji Construction, working on some of India’s biggest commercial and residential projects.

As the relationship blossomed, Wilson Electric Works joined forces with Sterling Investments of the SP Group in the year 1973, to form the engineering behemoth that is Sterling and Wilson.

Starting from delivering large-scale projects in the middle-east in the 1970s, we quickly expanded our presence across Asia and subsequently across the globe, our projects spanning 8 different verticals.