Assistant Manager- National collection

• Responsible for collection activities related to a broad cross section of Johnson Controls customer portfolios
• Analyze accounts and set targets – Collection plan / strategy at the beginning of month
• Responsible for performing collection activities on active customers in allocated portfolio to drive past due, dispute and unapplied cash reduction.
• Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints
• Co-ordination with customers and cash application team for remittance advise.
• Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application.
• Account reconciliation – follow up with sales team and review open points and request customer master team to update system.
• Manage and request/enter Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off’s
• Advise on issuing Dunning Letters and/or Legal Proceedings for uncollected receivables.
• Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices.
• Analyze aging debt reports and initiate calls to, as well as receive calls from customers.

Qualification and Experience:-

• Graduate / Postgraduate / master’s degree in any stream
• Proficient in both verbal and written business communications
• Systems knowledge in ERPs (Admin/Carms, Oracle) .
• Proficiency in MS Excel and Collections Tools like GetPaid, Contact Tool, High Radius will be preferred.
• Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines

Location:-

• Gurgaon, Haryana.

Company Overview:-

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings.We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.